Tag Archives: credit cards

security in credit cards

RBI circular dated 15th January, 2020 enhancing security of card transactions


Over the years, the volume and value of transactions made through cards have increased manifold. To improve user convenience and increase the security of card transactions, it has been decided as under:

a) At the time of issue / re-issue, all cards (physical and virtual) shall be enabled for use only at contact based points of usage [viz. ATMs and Point of Sale (PoS) devices] within India. Issuers shall provide cardholders a facility for enabling card not present (domestic and international) transactions, card present (international) transactions and contactless transactions, as per the process outlined in para 1 (c).

b) For existing cards, issuers may take a decision, based on their risk perception, whether to disable the card not present (domestic and international) transactions, card present (international) transactions and contactless transaction rights. Existing cards which have never been used for online (card not present) / international / contactless transactions shall be mandatorily disabled for this purpose.

c) Additionally, the issuers shall provide to all cardholders:

  1. facility to switch on / off and set / modify transaction limits (within the overall card limit, if any, set by the issuer) for all types of transactions – domestic and international, at PoS / ATMs / online transactions / contactless transactions, etc.;

  2. the above facility on a 24×7 basis through multiple channels – mobile application / internet banking / ATMs / Interactive Voice Response (IVR); this may also be offered at branches / offices;

  3. alerts / information / status, etc., through SMS / e-mail, as and when there is any change in status of the card.

2. The provisions of this circular are not mandatory for prepaid gift cards and those used at mass transit systems.

3. Issuers and card networks may give wide publicity to the provisions of this circular.

4. These directions are issued under Section 10(2) of the Payment and Settlement Systems Act, 2007 (Act 51 of 2007) and shall come into effect from March 16, 2020.

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All new cards to be EMV Chip and Pan Cards

RBI has mandated vide its circular dated 7th may, 2015 that all new cards issued after 1st September, 2015 whether they are debit or credit cards, Indian or international shall be EMV chip and pan card instead of magnetic stripe cards. For gyan on what is EMV chip and pan based technology this link is very useful i.e. https://www.chasepaymentech.com/faq_emv_chip_card_technology.html

As far as the existing magnetic stripe cards are concerned RBI will advise their timeframe of migration to EMV chip and pin based card in due course.

The RBI circular can be found here https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=9712&Mode=0

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